Accessibility statement
What we have built for, where we know we fall short, and how to get help booking by another route.
1. Our commitment
We want every traveller to be able to use this site and to book a car with us. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we treat accessibility as an ongoing obligation rather than a one-off project.
2. What we have built in
- Semantic headings and landmarks, so screen readers can navigate the page structure
- A skip-to-content link and a visible keyboard focus indicator throughout
- Full keyboard operability — every control, including the search form and expandable answers, works without a mouse
- Text and interface colours checked for contrast against their backgrounds
- Labels on every form field, with errors announced in text rather than by colour alone
- Text that reflows and remains readable when zoomed to 200 per cent
- Respect for the operating system’s reduced-motion setting
- Descriptive alternative text on meaningful images, and decorative images hidden from assistive technology
3. Known limitations
Some third-party components, including embedded maps or supplier content where used, may not fully meet Level AA. Native date and time controls behave differently across browsers and assistive technologies. Where you hit one of these, please use the alternatives below — and tell us, because we would rather fix it.
4. Alternative ways to book
You never have to use this website to book with us. Call an agent on +1 (844) 279-7022 during Mon–Sun, 8:00 AM – 11:00 PM ET, or email agents@odovera.com, and an agent will take the whole booking with you. There is no charge for booking by phone, and no part of our service is available only online.
If you have an accessibility requirement for the vehicle itself — hand controls, a spinner knob, a transfer seat, a wheelchair-accessible vehicle, or space for mobility equipment — tell us when you request the quote. Suppliers require advance notice for adaptive equipment, availability is genuinely limited, and this is exactly the kind of booking that goes better through an agent than through a form.
5. Feedback
If any part of this site or our service is difficult for you to use, email support@odovera.com with the page and what happened. We aim to acknowledge accessibility feedback within two business days and to tell you what we intend to do and when.
Contact
Questions about this policy can be sent to support@odovera.com, by post to Affluence Hospitality LLC, 1621 Central Ave, Cheyenne, WY 82001, United States, or by phone on +1 (844) 279-7022 during Mon–Sun, 8:00 AM – 11:00 PM ET.